MTN Announces other Alternatives to USSD Disruptions

Customers of telecom giant, MTN, have encountered fluctuations in USSD and other services provided jointly by MTN and commercial banks over the last few days as a result of disputes between the two sides regarding commission and service charges.

MTN is now exploring other mobile payment options for its consumers to recharge their phones as a result of the disconnection.

Payment solutions channels such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon, and BillsnPay are among these alternate sources, according to a Nairametrics report.

Customers will also be able to recharge airtime by dialing *904# and *606#, according to a statement released by the mobile network provider on Saturday, April 3, 2021, by its Senior Manager, External Relations, Funso Aina.


It would interest you to know that we already have new channels of accessing MTN services online for the benefit of our customers who have been deeply inconvenienced by the service suspension,” MTN said in a tweet.

The following is a list of alternative platforms:

  • MTN On Demand (*904# and;
  • Barter By Flutterwave (app);
  • Jumia Pay (app);
  • OPay (app);
  • MTN Xtratime airtime loans (*606#);
  • Carbon (app);
  • Kuda (app);
  • BillsnPay (app and site);
  • Momo agent (*223#);
  • MTN Xtratime airtime loans (*606#);

The Applications are available on the Appstore and the Playstore.”

You’d recall that few days ago, over 77 million MTN customers were disconnected from all banking networks by commercial banks due to disputes over the mobile network operator’s commission, which was lowered from an average of 3.5 percent to 2.5 percent.

In an earlier contact with MTN, the commercial banks were said to have requested a reversal of the old commission or they would obstruct MTN airtime recharge services across all of their networks.

Following that, all commercial banks, with the exception of Zenith Bank, which was directly linked to MTN, barred MTN from their banking networks, leaving many MTN subscribers stranded and disappointed as they were unable to recharge airtime via USSD or bank apps during the Easter holidays.

The Federal Government, however, intervened in the matter through Isa Pantami, Minister of Communications and Digital Economy, and pledged a resolution of the problems.

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